How to Close an Account with Quotex Broker

Quotex, as a binary options broker operating in accordance with international law, is required to close accounts and delete client data upon request. Both processes have been made as straightforward as possible. You can withdraw your funds and delete your profile on the official website or through the Quotex mobile app.

The Procedure for Closing an Account with the Binary Options Broker Quotex

Before an account can be deleted, the broker must settle all outstanding financial obligations to the user. This means all financial matters with the company should be resolved before the process begins.

The process involves four steps:

1. Log in to the official website or mobile app.
2. Withdraw all funds from the account (if any).
3. Go to your personal account and open the "Profile" tab.
4. Click the "Delete account" button.

The button is located in the lower right area of the screen. Once deleted, your account cannot be restored. If you plan to return to the platform in the future, you will need to register again on the official Quotex website. Accounts are sometimes deleted specifically to open a new one and claim bonuses that were not available at first registration — for example, bonuses available through links on our website.

After clicking the Delete account button, a confirmation prompt will appear. Clicking "Yes" will complete the deletion.

Re-Registering an Account with the Quotex Broker *

(* Read the article to the end and get bonuses) Even after completing the steps above, Quotex retains certain client information in its database. Specifically, the deleted profile remains linked to the associated email address. The broker also retains social network account IDs for users who registered via one-click sign-in.

Any former user of the trading platform can return to the site simply by re-registering:

In this case, previous account details may be reused, including the same username. Once re-registration is complete, the client is returned to their previous account.

Thanks to this option, clients can return to binary options trading on Quotex at any time — the broker does not prohibit this. However, maintaining multiple active profiles simultaneously is not recommended, as it may result in a balance freeze or other account restrictions.

Complete Account Deletion with Binary Options Broker Quotex

The retention period for client data (email address and other details) is determined by the broker. However, traders can request that this information be removed by submitting a written request to [email protected]. The request can be written in any format. The review period is also set by the company — Quotex typically responds within one month.

This email address can also be used for requests related to new account registration — for example, if an error is found in the information submitted during verification.

Before fully closing an account, it is also advisable to contact support to resolve any outstanding financial matters. In particular, check whether there are any unused bonuses or promo codes or open trades. Additionally, to withdraw funds before freezing or deleting an account, users must complete the mandatory verification procedure. This requirement applies regardless of the circumstances.

Reasons Why Traders Decide to Close Their Account

1) The most common reason is a series of losing trades that causes traders to question the broker's integrity. In such situations, emotions tend to take over — traders attribute their losses to the company rather than to a flawed trading strategy or an unexpected shift in market conditions. In fact, Quotex is a reliable binary options broker, as confirmed by numerous client reviews.

2) The second most common reason is closely related to the first. Suspecting Quotex of fraud, traders want to delete their account to protect their personal data. However, as noted above, no verified cases of deception by the broker have been documented. There are no reports online in which traders have substantiated fraud claims against Quotex with specific evidence such as account numbers or transaction amounts.

3) There is a third reason that we consider the most practical: your account was opened without bonuses. For example, you may have signed up after seeing an advertisement online, or registered through someone's referral link to receive free signals. You might not have realized it, but around 98% of all accounts are opened via referral links — and after such registration, most users simply trade as normal, without receiving any bonuses.

If you open a Quotex account through links on our website, you will receive promotional codes — either cashback codes or codes to cancel losing trades of up to $10 each. Importantly, we issue these codes not only after registration but also on a monthly basis upon request. Deleting your existing account and opening a new one through our website is therefore a reasonable decision.

How to Trade Effectively: Proven Tips

The Quotex platform is widely regarded as one of the most user-friendly binary options platforms on the market. However, not all traders find it easy to work with digital contracts. Many users wipe out their entire deposit while trying to grow their balance as quickly as possible — an approach that significantly increases the risk of error. Impulsive trades placed without a strategy, signals, or analytical tools lead to rapid losses.

Trading binary options can generate substantial returns, but doing so requires learning how to select the right strategies, analyze the market, and configure available indicators. These skills can be developed using a demo account, available on the official website, which lets you explore the platform's features without risking real funds.

If binary options trading turns out not to be the right fit, fully deleting the account is still not recommended. Keeping a profile allows Quotex clients to continue using the demo account, which is only accessible after logging in.

Conclusion

When closing your account with Quotex, you must withdraw all funds and ensure there are no open trades. If any balance remains, you will need to complete the verification procedure before withdrawing it.

Once that is done, go to your profile and click the appropriate button. If needed, you can also submit a request to have your data fully removed from the broker's database by sending an email. Each process takes some time, as certain situations may require assistance from the support team. In such cases, it is advisable to first check whether there are any unresolved financial matters between you and the broker.

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See Also:

• Quotex Broker Affiliate Program
• Strategies for Quotex Broker
• Binary options broker bonuses